How do I take care of my lanyards?

The majority of my lanyards are handmade from clay. The more intricate the design, the more fragile it is. It is best practice to hang up your lanyard when you're not wearing it, as it may not survive the bottom of your purse or backpack. If you notice your lanyard beads starting to look a little grubby, you can wipe them with a wet wipe or clean them carefully with a magic eraser.   

Do your lanyards come with a breakaway clasp?

Yes! All my lanyards come with a black breakaway clasp. 

Do you offer wholesale or bulk discounts?

Since I do not have large quantities of the designs listed on my site, I do not offer wholesale or bulk discounts for those. If you would like to inquire about placing a special bulk order for a particular design, send me an email to andaartsairdrie@gmail.com or on Instagram @anda.arts

Can I return or exchange my lanyard?

Please contact me within 5 days of receiving your order, and I will try my best to help resolve any issues! Please email andaartsairdrie@gmail.com or message me on Instagram @anda.arts

Where is my order?

Processing typically takes 1-5 business days, but I try my best to have them send out to you as soon as possible. Orders shipped to the US are mailed with USPS and you will be sent a tracking number once your order is ready to go. Orders shipped within Canada are shipped with Canada Post, and can either be tracked or untracked. International orders are not trackable.